Contact Unicreate
We can help with your AI-assisted design, a custom jewelry order, your account, or a privacy request.
Customer support
Email us with the details of your question. For order help, include your order number; please never send full payment card details.
support@unicreate.aiDesign support
If you need help with a name, font, material, chain, or design preview, describe what you want to change. You may attach a relevant screenshot to your email, but remove any personal information you do not need to share.
Orders and shipping
For a manufacturing, delivery, damaged-item, or refund question, include your order number and the email address used at checkout. If an item arrived damaged, attach clear photos so our team can assess the issue.
Privacy and legal requests
For access, correction, export, or deletion requests, email us using the address associated with your account. See our Privacy Policy and Terms of Service for more information.